Self Service Customer Care

Connect directly with the brand of a product you own for anything you need - after you’ve made a purchase. Build a bank of all your products, and refer to a user manual or drop a service request to any brand with Custom3r

Add a Product

Save product information, upload purchase documents & manage warranties on your Custom3r profile

Locate a Service Centre

View verified service centre details for any brand or business - no calls, no voice, no chat

Raise a Service Complaint

The simplest way to reach a business for a service issue with pre-saved product information from your profile

DIY Customer Care


Never Stand
in Line Again

Speak with the customer service executive of any brand through your Custom3r profile. When you’ve added products and saved purchase information, they’ll already have all the information when you use Custom3r’s voiceless platform to get in touch with them.

Just like conventional customer care mediums you will receive a ticket no. who has committed to respond within a stipulated time. You can create a ticket yourself and schedule a service appointment for a home visit, or service centre repair for any brand through your unified Custom3r account. With a pre-booked time for service you’ll never be staying on hold or standing in line for any after sales help We’re adding brands everyday to start accepting your customer care complaints through your Custom3r profile rather than having to contact each brand differently.

Call Back

Need advice? Request a Call Back directly from the brand

Home Visit

Request On-Site Customer Care at a convenient Date & Time

Service Centre

Book an Appointment at your Nearest Service Centre

All Brands. One App